ÿþRESUME FOR ROBIN MURRAY 97 Club Road, Hatchet Lake Nova Scotia, Canada. B3T 1R1 Telephone: (902) 852-3992 mvs@robinandmariette.com PROFILE * Thorough grounding in z/OS (OS/390, MVS) internals and z/OS diagnostics procedures; broad practical background in z/OS system maintenance and support in a 7/24 shop. * Thorough experience with SNA networking software. * Familiar with the following languages: C++, VB, Java, PL/I, Assembler, Rexx, Cobol, and SAS. * Proficient with a wide range of IBM, CA, and other third party z/OS system software. * Some practical experience supporting and maintaining large Unix networks. * Accustomed to Unix and Windows system installation and support. * Capable of learning new skills with little or no guidance: self taught C++, Windows, and TCP/IP sockets programming in my spare time; learned MVS dump analysis on the job, under extreme pressure. * Wrote the GlobalFTP shareware program, a fully functional Windows FTP client, in my spare time, completely self taught. See the web site http://www.robinandmariette.com/GlobalFTP/GlobalFTP.html. EMPLOYMENT HISTORY March 1998 - Present Systems Analyst (contract) Maritime Life Assurance - Halifax, Nova Scotia, Canada Responsibilities: * System software support, upgrades and maintenance on various IBM mainframe platforms. * Last line of support for various departments and end users. Major Accomplishments: * Upgrade of MVS/SP 4.2 to OS/390 1.3 with almost no user impact. * Design and installation of two Y2K test LPARs, along with all support procedures. * Move of a large data center from Toronto to Halifax. * Gradual merging of two production LPARs to share all resources (catalogs, JES spool, DASD etc). * Conversion of CA-1 to CA-TLMS. * Conversion of TSS to RACF. * Implementation of resource trending charts using MXG and Java applets running under USS web server. April 1996 - August 1996 Unix Support Analyst (contract) NBTel - Saint John, New Brunswick, Canada Responsibilities: * Configuring and debugging SNA LU6.2 connections for 50+ Unix servers (AIX and SCO). * Reviewing and recommending improvements for backup and recovery of 120+ Unix servers and 400+ desktops. Major Accomplishments: * Discovered and corrected several major SNA LU6.2 configuration problems on both Unix and mainframe connections; greatly improved network throughput and connection recovery. May 1994 - March 1996 Network Analyst Datacor/ISM - Moncton, New Brunswick, Canada Responsibilities: * VTAM, NCP, NPSI and EP coding and maintenance for one sixteen-subarea network and one four-subarea network. * Network problem diagnostics including trace and scope analysis. * Providing SNA interconnection with WaveLan, Token Ring, Ethernet, Frame Relay, X.25, TCP/IP, etc. * Installation and maintenance of network related software such as Netview, Netspy, and XCOM. Major Accomplishments: * Several VTAM and NCP upgrades for various customers. * Major manual rewrite of SNA path and COS tables, thereby alleviating several backbone bottlenecks. * Technology replacement of six 3725's with two 3745's and a 3746. May 1993 - May 1994 Systems Analyst Datacor/ISM - Moncton, New Brunswick, Canada Responsibilities: * Installing, maintaining, and customizing system software for eight LPARS on an IBM 3090/500J, and an Amdahl 5890/300E. * Solving end user and system problems. * Console automation; disaster recovery. Major Accomplishments: * Designing and implementing console automation and consolidation across seven interconnected systems, using the Boole & Babbage automation product suite. * Complete design and implementation of automated disaster recovery procedures for two of our customers. Sept 1991 - June 1992 Systems Engineer (contract) IBM - Poughkeepsie, New York, USA Responsibilities: * Providing MVS Level II software support to IBM's U.S. customers; working directly with the customers to resolve MVS system problems. * Identifying operating system bugs from customer supplied system dumps; clearly documenting bugs through the creation of APARs; assisting IBM's development team to correct problem code via PTFs. Major Accomplishments: * Becoming thoroughly competent at dump analysis within three months; was informally recognized by IBM on numerous occasions for my contributions. Sept 1988 - Sept 1991 Systems Analyst Central Guaranty Trust - Halifax, Nova Scotia, Canada Responsibilities: * Installing, customizing, and maintaining a wide range of MVS system software. * Console automation; disaster recovery. Major Accomplishments: * Several upgrades of MVS/ESA operating system; automating disaster recovery procedures. * Designing and implementing console automation using Netview; developing a superior configuration management system using the Info/ Management API, PL/1, and ISPF CUA panel interface. June 1986 - Sept 1988 Senior Computer Operator Central Guaranty Trust - Halifax, NS, Canada Responsibilities: * Solving offline production problems; quality control. * Training new employees; supervising junior operators. Major Accomplishments: * Automating preparation of production jobs, reducing setup time from four hours to thirty seconds; developing several complex Cobol programs to extract valuable information about the tape library. * Designing and promoting a tape retention system to reduce operator intervention; implementing JCL standards in all production JCL. EDUCATION February 1995 Introduction to Multivendor Networking Introduction to various LAN and WAN protocols and hardware. September 1994 VTAM/NCP Implementation Details of coding VTAM and NCP macros. November 1990 MVS/ESA Diagnostic Data Procedures Dump and trace analysis for the MVS/ESA operating system. October 1990 NetView Customization Workshop IBM's network and console automation product. June 1990 MVS/ESA Structure Fundamentals of the MVS/ESA operating system. February 1990 Advanced Customizing for Info/Man Customizing IBM's Problem, Change, and Configuration Database. 1980 - 1982 Data Processing Certificate Halifax Regional Vocation School - Halifax, NS, Canada 1980 Grade XII Academic Diploma Sir John A. MacDonald High School - Halifax, NS, Canada REFERENCES References available on request. 4